Contact Us 📧
We're here to help make your Christmas magical! If you have any questions, concerns, or just want to say hello, we'd love to hear from you.
📩 Email Support
For all inquiries, please email us at:
support@santagram.appWe typically respond within 24 hours.
⏰ Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: 10:00 AM - 4:00 PM (EST)
Extended hours during the Christmas season (Dec 1-25)
❓ Common Questions
Before reaching out, you might find your answer in our FAQ section.
🔄 Refunds
If you're not satisfied with your video for any reason, please contact us within 7 days of purchase for a full refund. We want every family to have a magical experience!